Terms of service
TERMS OF SERVICE
Welcome to Truegacy. By accessing or using our website, purchasing products from us, or engaging with our services, you agree to be bound by the following terms and conditions ("Terms of Service"). Please read these Terms of Service carefully before accessing or using our website.
SECTION 1 - GENERAL TERMS
By accepting these Terms of Service, you affirm that you are either of the age of majority in your state or province of residence or have obtained parental or legal guardian consent for any of your minor dependents to use this site.
You agree not to employ our products for any unlawful or unauthorized purposes, and in using our services, you undertake not to violate any laws within your jurisdiction, including but not limited to copyright laws. Additionally, you must refrain from transmitting any worms, viruses, or any other code of a destructive nature. Any breach or violation of these terms will lead to an immediate termination of the services provided to you.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to any individual at our discretion, without the need for justification or explanation. You acknowledge that the content you generate and share (excluding credit card details) may be transmitted unencrypted, potentially traversing various networks and undergoing alterations to meet the technical requirements of those networks or devices.
However, rest assured that credit card information is always encrypted during transmission over networks. You agree not to duplicate, reproduce, sell, resell, or exploit any aspect of the Service, including its usage and access, without our explicit written consent. This includes any interactions facilitated by the website through which the Service is provided. The titles used throughout this agreement are provided for convenience only and do not impose restrictions or alter the meaning of these Terms in any way.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
While we strive for accuracy, completeness, and timeliness, we cannot guarantee that all information provided on this site is entirely accurate, complete, or current. The content presented on this platform serves as general information and should not be solely relied upon for decision-making without consulting more primary, accurate, complete, or timely sources.
Certain historical information may be included on this site for reference purposes. However, it's essential to note that historical information may not be current and should be used for reference only.
We retain the right to modify the contents of this site at any given time without prior notice. However, we are not obligated to update any information on our site. It is your responsibility to monitor any changes made to our site.
Your usage of the material on this site is at your own risk, and we disclaim any liability for reliance on its content.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
The prices of our products are subject to change without prior notice. We reserve the right to modify or discontinue the service, or any part thereof, at any time without notice.
You acknowledge and agree that we shall not be liable to you or any third party for any modifications, price changes, suspension, or discontinuance of the service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be exclusively available online through our website. These offerings may have limited quantities and are subject to our Refund Policy for returns or exchanges. While we endeavor to ensure accuracy, please note that the colors and images of our products displayed on your computer monitor may not precisely match reality.
We reserve the right, without obligation, to restrict the sale of our products or services to specific individuals, geographic regions, or jurisdictions. This discretion may be exercised on a case-by-case basis. Furthermore, we reserve the right to limit the quantities of any products or services offered.
Descriptions and pricing of products are subject to change at any time at our discretion. Additionally, we reserve the right to discontinue any product without prior notice. Please be aware that any offers for products or services made on this site are void where prohibited by law.
We do not guarantee that the quality of any products, services, information, or other materials obtained through our platform will meet your expectations, nor do we assure that any errors in the service will be rectified.
SECTION 6 - BILLING AND ACCOUNT ACCURACY
We reserve the right to decline orders and may limit or cancel the quantity of items purchased per person, household, or order at our discretion. This includes orders made under the same customer account, credit card, or with identical billing and/or shipping details.
If changes or cancellations to an order occur, we will endeavor to notify you through the provided email, billing address, or phone number. Additionally, we may impose restrictions on orders that appear to originate from dealers, resellers, or distributors
You agree to furnish accurate and current purchase and account details for all transactions on our platform. It is your responsibility to promptly update your account information, including email addresses, credit card numbers, and expiration dates, to ensure seamless transactions and communication.
SECTION 7 - OPTIONAL TOOLS
We might grant you access to third-party tools, but we don't oversee or control them. You understand and accept that we provide access to these tools "as is" and "as available," with no warranties, representations, or conditions, and without endorsement. We're not liable for any issues related to your use of these optional third-party tools.
Using any optional tools provided on the site is entirely at your own risk and discretion. Make sure you're familiar with and agree to the terms set by the relevant third-party provider(s). We may introduce new services or features on the website in the future, including new tools and resources. These new offerings will also be governed by these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Some content, products, and services on our platform may originate from third parties. Links to third-party websites found on our site may direct you to pages not affiliated with us. We do not review or assess the content or accuracy of these third-party sites and offer no warranties or liability for their materials, products, services, or content.
We are not responsible for any damages or harm resulting from transactions made through third-party websites. Prior to engaging in any transactions, carefully review the policies and practices of the third party involved. Any issues with third-party products should be addressed directly to the third party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you submit specific content at our request (such as contest entries), or even without our request, if you send creative ideas, suggestions, proposals, plans, or other materials, whether online, via email, by postal mail, or otherwise (collectively referred to as "comments"), you agree that we have the right, without any restrictions, to edit, copy, publish, distribute, translate, and otherwise utilize your comments in any medium. We are not obligated to (1) keep your comments confidential, (2) provide compensation for your comments, or (3) respond to your comments.
Although we may, we are not obligated to, monitor, edit, or remove content that we, at our sole discretion, deem to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property or our Terms of Service.
You agree that your comments will not infringe upon any third-party rights, including copyright, trademark, privacy, personality, or any other personal or proprietary rights. You also agree that your comments will not contain libelous or unlawful material, abuse, obscenity, or any computer virus or malware that could affect the operation of the Service or any related website. You may not use a false email address, impersonate someone else, or mislead us or third parties regarding the origin of any comments. You are solely responsible for the accuracy of your comments. We do not take responsibility or assume liability for any comments posted by you or any third party.
SECTION 10 - PERSONAL INFORMATION
We collect personal information from customers voluntarily when they use our website, make purchases, or subscribe to our newsletter. This may include names, emails, addresses, phone numbers, and payment details.
We use this information to process orders, communicate with customers, provide support, and personalize their experience. We may also send promotional materials or updates unless customers opt out. We take measures to protect this information, including encryption and secure storage. However, we cannot guarantee absolute security.
We do not sell, trade, or rent personal information unless required by law or for order fulfillment. We may share information with trusted service providers who agree to keep it confidential.
Our website may use cookies to enhance browsing and collect information about user interaction. Customers can adjust browser settings to manage cookies, but some features may not work without them.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, there may be errors or omissions in product descriptions, pricing, promotions, shipping charges, and availability on our site.
We reserve the right to correct these errors, update information, or cancel orders without prior notice. We are not obligated to update or clarify information on our site, including pricing, except as required by law. The absence of a specified update date does not imply that all information has been modified or updated.
SECTION 12 - PROHIBITED USES
You are prohibited from using the site or its content for unlawful purposes, soliciting others for unlawful acts, violating regulations or laws, infringing on intellectual property rights, harassing or discriminating against others, submitting false information, uploading viruses, collecting personal information, engaging in spam or phishing activities, or interfering with security features. Violating these prohibitions may result in termination of your use of the Service.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee uninterrupted, secure, or error-free use of our Service. Results obtained from the Service may not always be accurate or reliable. We reserve the right to remove or cancel the Service at any time without notice. Your use of the Service is at your own risk, and we provide it on an "as is" and "as available" basis, without any warranties or conditions, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
Intellectual Property: All website content, including text, graphics, logos, images, audio clips, digital downloads, and software, is owned by Truegacy or its suppliers and is protected by international copyright laws. You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute any website content without express written permission.
Limitation of Liability: Truegacy, along with its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors, shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the service or any products purchased through the service. This includes lost profits, revenue, savings, data, or similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, even if advised of the possibility of such damages.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend, and absolve Truegacy, along with our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claims or demands, including reasonable legal fees, brought by third parties due to or arising from your breach of these Terms of Service or any documents referenced within them, or your violation of any laws or the rights of third parties.
SECTION 15 - SEVERABILITY
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision will still be enforced to the fullest extent allowed by law. The unenforceable part will be removed from these Terms, but this will not affect the validity or enforceability of the remaining provisions.
SECTION 16 - TERMINATION
Any obligations and liabilities of both parties before termination will still apply afterward. These Terms of Service remain in effect until terminated by either party. You can end them by notifying us or ceasing to use our Services. If we believe you've violated these Terms or fail to comply, we may terminate this agreement without notice. You'll still owe any amounts due up to the termination date, and we may deny you access to our Services.
SECTION 17 - ENTIRE AGREEMENT
Our failure to enforce any right or provision in these Terms of Service doesn't waive that right or provision. These Terms of Service, along with any posted policies or rules, constitute the full agreement between you and us, governing your use of the Service. They replace any prior agreements, communications, or proposals, whether oral or written. Any ambiguities in interpreting these Terms won't be used against either party.
SECTION 18 - GOVERNING LAW
By accessing and using this website, you acknowledge and agree that any dispute or claim arising from or related to your use of this website shall be governed by the laws of The Netherlands. These Terms of Service, along with any separate agreements for the provision of our services, are subject to and interpreted in accordance with Dutch law.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to periodically check our website for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.